I've actually had experiences where I bought the last game, y'know, which SHOULD'VE came with the display case, but they didn't even give me that. I think it was Vagrant Story. The display case was in good shape, came with the back case slip, and the booklet. I went to the counter and got the game. They put it in some warn out looking CD case, no slips or anything. I asked, "Shouldn't you put it in THIS case? I mean, this IS the last copy"(which the clerk confirmed prior to looking in the drawers for the game). He said no, and that the case(with the booklet) was just for display. DISPLAY WHAT?!! That was the LAST GAME!!! Even, by some strange bizarro chance that they wanted the display case STILL out there, that would be just false advertisement to another person who saw it, saying, "Oooo! Vagrant Story! Gotta have it!", then finding out that they had no more. Again, I live in California. Maybe, like everything here, the west coast Gamestop chain is just uber corrupt and the clerks don't know what the hell they are doing. Most cases, I've gotten unprofessional stoner-typed clerks that are too busy chomping on nachos and talking on the phones with their friends than helping out the customers.
And I don't doubt that some Gamestop employees DO bust their butts to do the best that they can, but don't most honest hard working peeps do that anyways? I DID have to take a lot of crap when I worked at Blockbuster, but I took it all with a smile and bouncy "Thank you. Please come again!", even though sometimes you feel like going Chainsaw Massacre on the customers from HELL!