In Reply To #35
http://kotaku.com/gaming/crime/gamestop-manager-killed-during-robbery-313396.phpMaybe you should have been.
The fact is, I used to be a Assistant Store Manager (but have since changed positions in the company), and not even the Game Advisors really know the stress of the DM's and RDM's breathing down their necks every waking minute of the day.
So much goes into running a store, and Customer Service is number one on the list. However, Working for a Gamestop store is not as easy as everyone thinks it would be. Gamestop as a company itself is one giant partnership, so if someting messes up somewhere in the Corporate offices, something messes up in the store and the easiest way for customers to vent is by taking it out on the associates they're closest too.
It's cliche, but it all rolls downhill.
You guys dont make anyone's (including your own) lives any easier whining about how your box was a little dirty or how you unfortunately got a gutted (but still new and unused) copy of Hamsterz Life.
If customers would help out instead of complain about everything, stores everywhere (not just Gamestops) would run so much more smoothly, because the fact of the matter is they have no idea, unless they've been in the trenches first hand, how things are run in a store.
And for Matt, the ASM who unfortunately lost his life against in a robbery gone bad, my heart hangs heavy for you, your friends and your family.
It's never easy to lose a co-worker and member of the Gamestop Family.