They're already comparing Diablo 3 to "Tortanic" (a reference to Bioware's The Old Republic, which they say was a disaster comparable to the Titanic in videogame terms) over on /v/. While I wouldn't go that far, I will say that this sort of thing is profoundly, PROFOUNDLY unprofessional and might likely hurt Blizz in the future. They said the connection problems in the beta "would not be representative of the final product." Well, it seems beta problems are what we've gotten. Who's going to trust Blizz now? Even a sterling reputation like Blizzard's can be pissed away very easily. And though d3 may be the bestselling preorder game of all time, after this experience whatever blizz's next game may be could end up being the worst. :p